Everything you need to know about VOIP and its benefits

VOIP is a phone system that has become a convenient and cost-effective choice for businesses. Read about its benefits here.

August 3, 2022

Voice over Internet Protocol, more commonly known as VOIP, is a phone system where you can make calls via the internet instead of through a mobile network or landline. VOIP is a more productive, cost-effective and convenient method of bringing people together. Here are some of the benefits you can experience if you choose to utilise VOIP technology.

Lower Cost

Compared to a traditional telephone system, VOIP is a cheaper option because it uses your existing internet connection, meaning you don’t have to set up a separate phone system or get extra hardware. As such, your business phone bill expenses, as well as any labour costs, will be minimised as it’s covered as part of your existing internet plan.


As VOIP has been around for a long time, it is already a reliable choice for many businesses. As long as you have a fast internet connection, you can guarantee an exceptional network uptime. 

Mobility & Flexibility

Given the current landscape, businesses are constantly changing and evolving. Organisations are now, more and more, transitioning into mobile businesses and it means you can communicate with your colleagues and clients more easily. You can utilise VOIP technology through phone or computer, giving employees the flexibility to communicate no matter where they are. 


One of the benefits of VOIP is scalability. You can add features and include other users easily. You can scale the VOIP system depending on your business requirements, and due to its wireless nature, it uses less space and you don’t need to worry about the routing of calls as everything is done in the cloud. As such, expanding your business widely and enhancing your operations has never been easier.

Get reliable IT services in Melbourne from Australian IT Group

Australian IT Group has experts in delivering IT solutions based on your business needs. It helps companies set up reliable security measures, keeping your data and assets safe. We also provide managed IT support for improved IT performance. 

For enquiries or more information, contact us here or call 1300797731.

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