Managed IT Support
Total IT support and management for a fixed monthly price - it's that simple.
Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.
Dealer I.T provides your organization with complete desktop and server maintenance that acts as the first line of defense against viruses and security threats to ensure your business is operational all the time. We will also ensure that your critical files and folders on your servers are continually being backed up and protected in the event of a user error, PC/Server failure or natural disaster. Our #1 goal is to keep your PCs safe and your employees productive.
Webroot Antivirus is our preferred antivirus management software which is used to automate and manage antivirus for every single agent centrally. Protect your workforce and company data with uncompromising internet security for desktops, laptops, virtual machines, tablets, smartphones, and web browsing. Webroot antivirus is built in to our LabTech control centre which makes controlling antivirus a lot more efficient.
LabTech is our remote monitoring and management platform developed for IT Providers which is used to automate our IT services. LabTech's functionality takes care of any repetitive IT maintenance tasks and processes. Our agent is deployed across every single pc, laptop and server and is completely managed and maintained by Dealer IT. This also gives us the capability of remotely maintaining any day to day issues efficiently.
Dealer I.T. provide you with monthly reporting on how your business is performing. We monitor PC hardware, antivirus, network devices, mail traffic flow, internet usage and report to your with an executive report on a monthly basis.